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Privacy Policy

Last updated: November 2025

At Nutricity We respect your privacy and are committed to protecting your personal information. This privacy policy explains how Nutricity (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit or make a purchase on nutricity.dk.

By accessing or using our website, you agree to the terms of this privacy policy.

1. Information we collect

We collect certain information to be able to deliver, operate, and improve our services.

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Billing and shipping address
  • Email address and phone number
  • Payment details (handled securely by third-party payment providers)
  • Account details (if applicable)
  • Order and purchase history

b. Automatically collected information

When you use our website, we automatically collect technical information such as:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Visited pages and time spent on the website
  • Referring website or search terms

These details help us to improve functionality and user experience.

c. Cookies and similar technologies

Nutricity.dk uses cookies and similar technologies to:

  • Remember your preferences and items in the shopping cart
  • Ensure necessary functionality on the website
  • Analyze traffic and usage patterns
  • Support marketing and advertising

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

2. How we use your information

We use your personal information to:

  • Handle and fulfill your orders
  • Communicate with you about purchases, customer service, and updates
  • Improve our website, products, and services
  • Prevent fraud and ensure secure payments
  • Comply with legal obligations

With your consent, we can also send you marketing emails about offers, campaigns, or new products. You can withdraw your consent at any time.

3. Legal Basis for Processing (GDPR)

In accordance with the General Data Protection Regulation (GDPR), we process your information on the following basis:

  • Fulfillment of a contract (order processing and delivery)
  • Legal Commitment (Accounting, Tax and Compliance)
  • Legitimate interest (deviation, improvement of website and prevention of fraud)
  • Consent (marketing and cookies where required)

4. Disclosure of Information

We sell or lease not your personal information.

We can share information with trusted third parties when necessary, including:

  • Payment Providers
  • Shipping and logistics partners
  • IT, analyze, and marketing suppliers
  • Government authorities, when required by law

All parties are committed to protecting your information and using it solely for agreed purposes.

5. Data Security

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or misuse.

No internet-based data transmission can, however, be guaranteed to be 100% secure.

6. Your rights

As a citizen of the EU/EEA, you have the right to:

  • Get insights into your personal information
  • Get incorrect or incomplete information corrected
  • Get your information deleted (“the right to be forgotten”)
  • Limit or object processing
  • Withdraw your consent at any time
  • Request data portability
  • File a complaint with the Danish Data Protection Authority

To exercise your rights, you can contact us at support@nutricity.dk.

7. Storage Period

We store your personal information as long as it is necessary to:

  • Leverage our services and fulfill orders
  • Comply with legal requirements
  • Manage disputes and enforce agreements

When the information is no longer needed, it is securely deleted or anonymized.

8. Links to Third Parties

Our website may contain links to third-party websites.

Nutricity is not responsible for the privacy practices of these websites. We recommend that you review their privacy policies before submitting personal information.

9. Children’s Privacy

Nutricity.dk is not intended for persons under 18 years old.

We do not intentionally collect personal information from children. If you believe a child has shared personal information with us, please contact us so we can remove the information.

10. Changes to the privacy policy

We can update this privacy policy from time to time to reflect changes in legislation or our practices.

Any changes will be posted on this page with an updated date.

11. Contact Information

If you have questions regarding this privacy policy or the processing of your personal information, you can contact us here:

Nutricity Denmark

E-mail: support@nutricity.dk

Homepage: https://nutricity.dk